Return Policy

At Tapis Outlet, when you purchase your rug(s) with us, you have 5 days from the day you receive your rugs to live with them and decide whether or not they work for your room(s). Exchanges include 60 days from time you receive your purchase.

If you wish to return your rug(s), you can do so by contacting us at 416 658 7518 (7 days a week) to obtain an RMA # and instructions for your return. You can also email us at and we'll email you the instructions for your return.